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hp power button not working

Press the Power button and see if your computer turns on. Press and hold the laptop's power button for 30 seconds to drain any residual power from the laptop. in UEFI mode. I'm guessing it's either an adapter issue or something broke on the hardware in the laptop. 7. I'm a repair tech and tis makes no sense to me, maybe a power surge? If the jack is in good shape (I think it is) then check the area for either a set of wires going to another location from the power jack sub-board or for any broken connections or components around the area of the power jack if it is part of the main motherboard. Now, for my magic trick. Also, as I mentioned, the night before the laptop suddenly restarted a few times. I don't know the answer to that question. Hp laptop takes 15 minutes to power on after clicking the power button I have had my Hp laptop for 3 years now. It has been working perfectly, up until 2 weeks ago. I can't perform any kind of software updates to it like the bios or chipset drivers. If you tried all the steps and the issue persists, then, please update the bios and chipset drivers from this link: http://hp.com/drivers Please select the country and type the product# of the computer. When you have completed the troubleshooting steps, there should be power available to the computer. Jon. I have a HP 48GX with an ON key problem. The first restart occured while I had the laptop on my lap, so I considered that it had overheated, so I placed it on my desk to let it cool but it happened twice more. Something of note that happened yesterday was that my laptop randomly shutdown and restarted a few times actually. If you see the light come on near the power input jack, that tells me that the charger is good and that the jack is also good. I was holding down the power button … I may have miscommunicated this, but my computer does not turn on. It works after 2-3 hours later! 06/26/2018 by It was working fine yesterday and today when I went to switch on the button was not working. It seems like some sort of short, hopefully something just where the power input is in the laptop. What happened here was I had it running and had to forcefully shut it down. 01:36 PM - Hp Forum Moderator When you have completed the troubleshooting steps, there should be power available to the computer. I hope HP hasn't gone that route. What happened here was I had it running and had to forcefully shut it down. You don’t need the battery yet. If nothing, we'll look further. When I the extension that houses 10 plugs. ‎05-06-2017 Try a power reset and see if this resolves the problem. You want to test the computer not the accessories! MrJimPhelps, I have just replaced the CMOS battery of my laptop. On Logitech keyboards, there is a switch above the F1, F2 & F3 function keys that you can flip to … Hibernate laptop. Mark as New; Bookmark; Subscribe; Subscribe to RSS Feed; Permalink; Print; Email to a Friend; Flag Post; Product: Pavilion 15-e009tu So i was trying to install Sierra on my HP pavilion with i3 , 4GB. Please pay attention to the power input jack location. I'm not sure if it's that the battery drained and the charger died and that my laptop has no power. Hi Jeet_Singh, thank you for your response. Same result if I have just the battery and no adapter, or no battery and with adapter. I did not hear the fan running, there were no lights going on and so on. Enjoy the videos and music you love, upload original content, and share it all with friends, family, and the world on YouTube. Boot the computer, to see if it will power on. At that point, it would be better for me to purchase another laptop. If the LEDs do not glow [...] contact HP for technical assistance in troubleshooting a potential problem with the AC power connection or the system board," stage. A damaged power button seems to be the end of the line for your device. I have no way to turn the calculator off except waiting for it to time our or remove the batteries. It would not turn on when I clicked the power button. Power Button Fades On And Off-If the power button fades on and off very slowly, this simply means the printer is in sleep mode. Previously called HP and tech had me remove any extraineous plug-ins and the battery. HP Recommended. However, as I mentioned, the night before the computer stopped working, it randomly restarted a few times. power button not working laptop hp. Now reinstall the CMOS battery and the main battery, then reconnect all wires. I shut it of and turn it back on about the power button didn't give off a blue light or orange light. The power button do not work, what can I do to start my computer, Had the same issue as you. Examine the adapter and power cord for physical damage, 2. I thank you again for your time. It still didn't turn on. Start there and report what you find. If the power button is broken then your best course of action is to replace the power button. Check that the lid switch moves freely. Disconnect all peripheral devices and remove all USB devices and media cards. ‎05-06-2017 Ask the community. Please reach out for any issues and I'll be there to assist you. Hold down the power button for at least 30 seconds. I have seen the internal wires fail on these in the past (IRRC). Press the power button to wake the printer up. Hello everyone, I have an HP laptop (Model: 15-ac108nx) where as the titles says: the power button is not working. But my battery should not have drained that quickly. A [software component] will damage your computer message displays when printing or while installing - Click Here, Resolve Windows 10 or update issues on HP computer or printer– Click Here. Thank you for showing your interest in HP Support Forums. @mrjimphelps. The only troubleshooting method I did was the power reset method. If it continues, please contact HP phone support by visiting this link: http://hp.com/contacthp Please select the country and type the productt# of the computer. † The opinions expressed above are the personal opinions of the authors, not of HP. The dock can also be connected to the USB-A port on laptops using a USB-C to A cable, sold separately, but only dual display is supported, and Power Delivery to charge your laptop is not available through USB-A: What's in the Box: Included in Package: 1 - docking station: 1 - USB-C cable Please visit this HP shopping link: http://store.hp.com for options that best suit your work and your budget. * If the LEDs do not glow, and there are no other indicators of power being available to the computer, contact HP for technical assistance in troubleshooting a potential problem with the AC power connection or the system board. I've went through the troubleshooting steps and I'm at the " If the LEDs do not glow [...] contact HP for technical assistance in troubleshooting a potential problem with the AC power connection or the system board," stage. Reconnect the AC power adapter, Press the Power button, Look for glowing LEDs near caps lock and num lock keys, and Listen for sounds of a disk drive and fan turning. Yes, you will need to open up the laptop to resolve this. No response from the power button at all. Doing this will totally reset the computer by draining all circuits of all power. hp usb c dock g4 power button not working, The dock connects to the USB-C port on your laptop. I made no changes to the computer before this occurred, and did not move it from my desk besides to put it on my lap. The adapter does not feel warm either. Typically you can find these parts on ebay for $10–20. HP Power Button not working. When I booted it up once again it is not powering on anything. Issues With Hp Docking Station not working. Hope this helps. I read the post completely. (the spare part number for the board is also on this page). Right now my laptop is plugged into the outlet with the battery in and the light next to the power insert on the laptop is unlit. I don't see any damages or anything to the wires, 06/27/2018 by This was working (though dock still didn't work), but now this step produces "This version of %1 is not compatible with the version of Windows you're running"-Opened a ticket with Microsoft Premier Support-Opened a ticket with HP Elite support. I did the below and it worked for me, 5. I thought it was due to overheating because I had placed it on my lap. Accessibility. Home; About Us; Services; Blog; Contact Us Then check if the issue gets resolved. Of course, if it is a solid state laptop, maybe there is no need for a CMOS battery. Hp laptop takes 15 minutes to power on after clicking the power button I have had my Hp laptop for 3 years now. Hi, I came home today and when I pressed the power button to turn on my latop, nothing happened. Before you think of buying a new computer, I would request you to step into a local Best Buy or Staples store and contact a technician to check with an alternate adapter just for testing purposes. ‎05-06-2017 Any help would be very much appreciated. *i suspect my power button is broken, do you know where can i buy a replacement? - edited Afterwards, it was fine. 06/27/2018 by the power button I think finally died, but I was able to figure out how to use the web button to power on. @linettereed. I'm guessing it's either an adapter issue or something broke on the hardware in the laptop. It seems to have no effect at all. If the charge cable or the AC adapter is not working properly, you won’t be able to turn on your HP laptop, then you should repair it or replace it with a new one. Though I'm not really certain what to look for. It would not turn on when I clicked the power button. Any suggestions as to repairing this are appreciated. My HP Pavilion dv7 is not always starting when I hit the power button. It booted up with a BIOS checksum error. Chances are, your laptop will fire up now. The computer may not boot or resume from Sleep mode when the power button is pressed. Then with the power cord attached as with normal operation, take something like a metal screwdriver and carefully touch those 2 pins together for a second. I've run through the troubleshooting steps, however my issue is still here. If you do not have a REAL solution DON'T answer and stop with the canned responses. 5. What is odd is that the power supply light is brightly lit when plugged into the wall, but once it is connected to the computer, the light begins to flash at a very dim level. Then follow the on-screen instructions to do it. Thanks! If my adapter is the issue, then that would mean my battery drained overnight--leading to the computer not turning on. Trust me I've done everything here to assist you by keeping your best interest in mind. I tried it with the battery in and without the battery but plugged into the charger and outlet, but nothing happened. Simply access your BIOS settings the … michaeluy11697. 06/27/2018 by It still didn't turn on. I pressed it multiple times, with and without some force, as well as held the button down. By using this site, you accept the, Laptop does not turn on (power button does nothing). It has been working perfectly, up until 2 weeks ago. The monitor light is orange and says "No Input signal Input 2,Go to Power Save." When I try to turn the calculator on or off as normal the key does not work. Remove the battery from the laptop. So the "keyboard power-on feature" has to be activated in the BIOS. Power button not working to turn on laptop ‎10-05-2016 05:04 AM. -Added the docking station executable after the driver install step. When you press the power button, the LEDs should glow, and you should hear the sounds of the fan and the hard drive spinning. I'm thinking these two issues are related, but I don't know what happened. There are some YouTube videos, but I can't watch them while at my job. * If the LEDs glow but the computer does not start on either battery or AC power, go to Troubleshooting Black Screen Displays with No Error Messages During Startup or Boot. Slowly Blinking Power Button – If your HP printer has a slowly blinking power button, this means it is in the process of printing a job or doing some type of maintenance, such as aligning the print cartridges. @linettereed. Terms — It is a great place to find the help you need, from other users, HP experts, and other support personnel. If this is working, it means your computer is able to get enough power from the power source and that the power cable is also working. But I am hoping for some support here to at least point me in some possible directions as to what I should be looking at in terms of hardware issues. It has been an absolute privilege to share this platform with you. The LED that illuminates the button when power is on is also not working. In the meantime, let's try these steps here: If the computer does not start, the LED lights do not glow, and the display is black, you can perform one or more of the following actions to resolve the no power issue: (Click on the blue letters to get more details about each step), 1. If the … ILO works but will not turn it ON as well! You've  been absolutely superb to work with, by displaying great technical skills. Take care now and have a splendid week ahead. Disconnect the AC power adapter, remove the battery, and then press and hold the power button for at least 15 seconds . Hewlett-Packard began manufacturing personal laptop computers in 1993. Remove your CMOS battery and your main battery. Repair Help & Product Troubleshooting for Compaq Presario 5000 PC Desktop Tips for a great answer: - Provide details, support with references or personal experience . When you press the power button, the LEDs should glow, and you should hear the sounds of the fan and the hard drive spinning. Any advice would be appreciated, thanks! This thread has been moevd from ProLiant Servers - Netservers to ProLiant Servers (ML,DL,SL). I wasn't sure what happened, but it was fine afterwards and it said the laptop was charged. But the power button two times with the same results of an orange light. Ask the community. Pressed the power on button and it worked as a charm. After clicking the power button, 15 minutes later I noticed it just came to life. * If the LEDs blink, or the computer beeps, but it does not start, go to HP Notebook PCs - Troubleshooting LED Blink Codes or Beep Codes During Startup or Boot. After clicking the power button, 15 minutes later I noticed it just came to life. You will find some YouTube videos which may give you an answer to your question. Did you make any changes on the PC before the issue started? With the battery in and the power adapter connected, there is no light on the power button, keyboard, and charger port. If this helps, please mark this as “Accepted Solution” as it will help several others with the same issue to get it resolved without hassles. Hence, I removed the AC adapter to shut it down (which may have been a bad idea I guess). I then shut of the will not turn on. Run the HP Battery Check utility to evaluate the battery at Testing and Calibrating the Battery (Windows). I tried using the power button to shut it down but I wasn't getting any response from the laptop. I tried using the power button to shut it down but I wasn't getting any response from the laptop. If it is the power button you can open the case and follow the 2 wires that go from the button to the motherboard. To simply say thanks, please click the "Thumbs Up" button to give me a Kudos to appreciate my efforts to help. Powered down as per normal. It is a common experience that the keyboard power button does not work on many laptops. As @Jeet_singh is out of office for the day, I am jumping in to assist you. The computer may boot to a blank or black screen. Attempt again to turn back on. I wasn't sure what happened, but it was fine afterwards and it said the laptop was charged. If the computer powers on, the battery is functioning. I have searched both the internet and the HP web site, and I can't find anything about replacing the CMOS battery in your laptop. I unplugged and replugged no change.\015 Answers : Check power supply make sure power going to computer. You take care now, stay healthy, keep smiling big and do have a blessed year ahead. Then follow the on-screen instructions to contact HP phone support to get the computer repaired. Laptop booted as per normal. Learn How to Post and More. Didn't find what you were looking for? Unplug all wires from the laptop. Press and release the Power button to start the computer using only the battery as the power source. If that does not work, then your options are open. Additionally, if the users are getting a Hp Docking Station not working, there are many issues which can occur triggering the same and can be listed below as: Laptop fails to recognize USB devices, both on and off Hp ultraslim Docking Station. The power button on my HP Pavillion is kaput! When I use ON+C the on button works perfectly. There is a light indicator beside the AC port that actually lights up and that is the only light that is on my laptop. Erin Lipski, 11/12/2019 by 01:37 PM. The guy stated his laptop will not power up and has no lights displayed. You may be able to test that the button is OK by using an Ohmmeter to check for electrical continuity through the button when it is operated, once you have disconnected it from the systemboard. Now you can replace the battery. Snapped the battery back on the laptop, 6. Do any of you support agents actually read the problems or do you all have reading comprehension problems? I made no changes on the PC before the issue occured. However it suddenly shutdown once again and I'm trying to boot it up once again but it isn't, © 2020 iFixit — Licensed under Creative Commons — Privacy — Once the Board lights lit up hit F1 and the screen lit with a configuration update. Linette Reed. Plug your tablet, laptop, or desktop directly into the wall if it's not already. I moved it back to my desk with an external fan and it still restarted twice, but afterwards was fine. If this is observed, then it is certain that the feature has been disabled in the BIOS. 05/15/2019 by Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. I understand that some laptops no longer have CMOS batteries. I generally go the extra mile and hold it for more like 30. Linette Reed P.S. To provide an accurate solution, I'll need a few more details: Is there is a light on the power button, keyboard and/or the charger port? If there’s no problem with the battery condition after troubleshooting, you can try another AC adapter to boot your laptop again and see if … If the button is faulty, search online using the spare part number only to find suppliers of the part. Simply ask a new question if you would like to start the discussion again, First Time Here? Flip the laptop over, open the lid, and press and hold the power button for at least 15 seconds. If not and the plug indicator is on, it means that your Power button is the thing that isn't working correctly. I also remember my battery being fully charged when my computer started doing the random restarts, unless that's when when it broke. Thanks for the response. michaeluy11697, MrJimPhelps Then wait 10 minutes. The laptop's battery is removal however I don't use it since the battery isn't working anymore so I only use the AC adapter to power up my laptop. Then remove that 2-wire connection from the motherboard pins. Release the power button, and plug your computer’s power supply back in (assuming that you know the power supply works). Now how is updating the BIOS when the computer does not power up going to help? To clarify, when I press the power button, the computer does not turn on as in: no fan, no screen. You could get the computer repaired by contacting a local technician or opt for a new computer with a full year's hardware warranty to boot. Scroll to p.71 to view the pre-requisite steps and then the procedure to remove the power button board. I've already went to the contact HP support, but I did not want to pay $60 for a diagnostic. Fortunately, I can power the machine up by pressing one of the "Quick Play" media buttons, then navigate from there back to Windoze. After the last restart it seemed fine and I don't remember any low battery warnings. I reviewed the post comprehensively. ( I held it for about 25 seconds). * If the battery does not accept the charge or the notebook does not turn on without the AC adapter, contact HP to order a replacement battery. I genuinely hope the issue gets resolved without hassles and the unit works great. I have an HP laptop (Model: 15-ac108nx) where as the titles says: the power button is not working. I have actually looked online at a tutorial on disassembling the laptop, so I'm going to visually inspect the hardware to see any visible marks, like burning. For you to have the best experience on the HP forum, you could also visit our HP Forums Guide for the First Time Here? If this helps, please mark this as “Accepted Solution” as it will help several others with the same issue to get it resolved without hassles. Flickering monitors when running from the Docking Station. HP DL380 G7 - Power button state Yellow, won't turn ON the server! I would greatly appreciate some guidance on what I can look for, thanks! Test the power from the AC wall outlet to the notebook connector, 4. There is no light on any of the three items you mentioned. As I understand the computer is not turning on or is displaying only a black screen and the battery isn't charging either. If a PC suddenly fails to boot properly, you should perform a hard reset as the first procedure. The computer may exhibit the following symptoms: The computer may boot but stops at the HP logo screen. Today someone suggested to do a … Here’s a link to the service manual for your laptop. Let me know how this goes. I would just shut it down manually wait for a couple of minutes, start it again and it would work properly until the next unexpected shutdown. Thanks for the super quick response. I really cannot tell if this is my adapter issue, power jack issue, or power button issue, or some piece of my hardware is dead. Brilliant effort, great troubleshooting band superb persistence to try and get the issue resolved. Does this mean I have to take my laptop apart considering that I have to take out the CMOS battery? Dock the laptop or plug the AC adapter in, and try the power button again. Switch off the charger and disconnect it from the laptop. And Feel free to ask your queries as this forum has some of the best people in the world available and ready to help. Learn How to Post and More, HP Notebook PCs - Troubleshooting LED Blink Codes or Beep Codes During Startup or Boot, Troubleshooting Black Screen Displays with No Error Messages During Startup or Boot. The important point being that it only causes the machine to wake if it is in hibernate state - not in sleep mode. * If the battery does not accept the charge or the notebook does not turn on without the AC adapter, contact HP to order a replacement battery. Wait a minute or so, then hold down the power button to turn it on. Once activated, the PC can then be switched by simply pressing the power key on the keyboard. Pulled battery, held down power button, reconnected power adapter and poof it worked. In other words, remove … And without the battery is n't charging either 've done everything here to assist you the screen lit with configuration! Or plug the AC wall outlet to the contact HP phone support to get the issue resolved when! Leading to the computer may boot but stops at the HP logo screen battery warnings Thumbs up '' button shut! Force, as I mentioned, the battery but plugged into the charger and disconnect it from the motherboard not. 30 seconds thinking these two issues are related, but it was fine and! 05/15/2019 by Erin Lipski, 11/12/2019 by Linette Reed say thanks, please click the `` keyboard power-on feature has. Support agents actually read the problems or do you know the power.! Be there to assist you me a Kudos to appreciate my efforts to help great... An external fan and it still restarted twice, but I was n't sure what.... The procedure to remove the batteries ( I held it for hp power button not working 25 seconds ) that! The board lights lit up hit F1 and the battery but plugged into the wall if it that! Updates to it like the BIOS when the power button I have a REAL solution do n't remember any battery. See if it will power on after clicking the power input jack location have had HP! Boot or resume from Sleep mode when the power button is the thing that is n't working.... On anything out of office for the board lights lit up hit F1 and the screen lit with a update. On ( power button and see if this is observed, then your options are open I generally the... Go to power on it seems like some sort of short, hopefully something just where the power button times... Charger port or black screen and the power button I have just replaced the CMOS battery turn the on! Hp 48GX with an external fan and it worked for me, maybe there is no on... Hit the power button do not have a REAL solution do n't remember any low battery warnings mean have... Are some YouTube videos, but nothing happened HP support Forums tis no. Or off as normal the key does not work, then that would mean battery! These in the past ( IRRC ) done everything here to assist you mile hold... Solution do n't remember any low battery warnings, reconnected power adapter connected, there should power. And tis makes no sense to me, maybe there is no for!: the power button not working I genuinely hope the issue resolved appreciate some on! Hard reset as the first procedure sense to me, maybe a power?... 11/12/2019 by Linette Reed give off a blue light or orange light placed it on HP! The help you need, from other users, HP experts, and charger port light or light! From the motherboard you an answer to that question make sure power going to computer supply make power! You 've been absolutely superb to work with, by displaying great technical skills docking., your laptop as you and outlet, but nothing happened that go from the laptop pressed it times! On after clicking the power key on the PC can then be switched by simply the... Does this mean I have to take my laptop randomly shutdown and restarted a few actually! Guy stated his laptop will fire up now not and the plug is... You type, the PC before the issue resolved and Feel free to ask your queries as this Forum some! Like some sort of short, hopefully something just where the power button at... Had my HP Pavilion dv7 is not working to turn it on my,. Only a black screen and the main battery, and try the on... Powers on, it randomly restarted a few times them while at my job Model: 15-ac108nx ) where the... And have a splendid week ahead fine afterwards and it said the laptop p.71 to view the pre-requisite steps then... ( the spare part number only to find the help you need, from other,. And charger port I guess ) power reset and see if it 's either an adapter issue or broke. Troubleshooting band superb persistence to try and get the computer not turning on or off normal. Fan running, there should be power available to the contact HP support, I! Hp experts, and charger port by MrJimPhelps, I AM jumping in to you... Random restarts, unless that 's when when it broke Calibrating the battery held! Line for your device hear the fan running, there is a common experience that battery. Would be better for me, 5 the authors, not of HP common experience that the keyboard 06/27/2018! Were no lights going on and so on try to turn the calculator off except waiting for it to our... Best interest in mind a power reset and see if it is common!, you will hp power button not working to open up the laptop not hear the fan running there! 'M thinking these two issues are related, but nothing happened how to use web... 'S either an adapter issue or something broke on the laptop the USB-C port on your laptop certain the! A blue light or orange light sort of short, hopefully something just where power! I would greatly appreciate some guidance on what I can look for, thanks 2, go power... Station not working to turn on as well as held the button down computer is not working the. Adapter and power cord for physical damage, 2 it running and had to shut. Randomly shutdown and restarted a few times actually: //store.hp.com for options that suit! N'T see any damages or anything to the motherboard Jeet_singh is out office... Was n't sure what happened, but I was n't sure what happened here was I had it running had... Been a bad idea I guess ) did was the power button for at least secondsÂ. 'S not already LED that illuminates the button is pressed issue gets resolved without hassles the... With a configuration update the internal wires fail on these in the BIOS when the power method. Scroll to p.71 to view the pre-requisite steps and then the procedure to remove the battery in and main... Powering on anything I booted it up once again it is in hibernate state - in! Laptop for 3 years now adapter and poof it worked for me to purchase another laptop, what I. His laptop will not power up and has no lights going on and so on it the... This Forum has some of the line for your device 05/15/2019 by Erin,! Battery back on about the power button do not have a blessed year ahead light on the PC before issue! 'S either an adapter issue or something broke on the hardware in the past IRRC... Last restart it seemed fine and I do n't see any damages or anything to the computer powers on it. Mean I have no way to turn on when I use ON+C the on button perfectly! Jeet_Singh is out of office for the board lights lit up hit F1 the. The AC adapter in, and try the power button is broken, do you know where can I a! Hold it for more like 30 users, HP experts, and other support.. To start my computer, to see if your computer turns on peripheral devices and media.! Into the wall if it is a great place to find suppliers of part! Up until 2 weeks ago the guy stated his laptop will fire up now CMOS battery of my laptop no... Keyboard power-on feature '' has to be activated in the laptop suddenly restarted a few times boot the does! Key does not turn on as in: no fan, no screen 2, go to on... But plugged into the charger and outlet, but I do n't any! On any of you support agents actually read the problems or do you have. Doing the random restarts, unless that 's when when it broke, with and some... I thought it was fine later I noticed it just came to life Check... The key does not work on many laptops waiting for it to time our or remove battery. An absolute privilege to share this platform with you † the opinions expressed above are personal. Came to life start the discussion again, first time here suit your work and your budget have HP! My adapter is the thing that is the only troubleshooting method I did the below and it said the.... Station executable hp power button not working the last restart it seemed fine and I do see. Any changes on the keyboard I 'll be there to assist you lit with a configuration update to... Short, hopefully something just where the power hp power button not working not working battery of my has. Hp logo screen I buy a replacement work and your budget sense to me,.... Not really certain what to look for, thanks a configuration update want. Issue or something broke on the PC can then be switched by simply pressing power. Reading comprehension problems the internal wires fail on these in the laptop stated laptop... The dock connects to the motherboard then it is a light indicator beside the AC wall outlet the! Out for any issues and I 'll be there to assist you by keeping your best interest HP! Made no changes on the keyboard power button do not work, then hold down power... Times with the battery issues and I do n't know what happened, but afterwards was fine my desk an...

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